General

The terms and conditions below apply on registration for access and access to reiblackbook.com(the “Site”) and the REI Bootcamp at Drury Plaza Hotel St. Louis at the Arch, St. Louis, MO on 11.15.24 - 11.17.24 (the “Event” part of the REI Bootcamp Event Series). Before completing your registration or purchasing your tickets with the Site or Events we ask that you read the terms and conditions set out below.

The Site and Event are owned by REI BlackBook, which is a part of REI Group, LLC.

These terms may be amended without notice to you. Your continued use of the Site, the Events will mean that you accept these changes.

Solicitation

The Site and Event do not constitute a solicitation to buy or sell any investment.

Advice

No information contained in the Site or provided at the Events should be deemed to constitute the provision of financial, investment or other professional advice in any way.

Content of the website, the events, and the publication

By proceeding you agree, to the exclusion by us, of any liability, including without limitation that arising from any loss of profit or any other damage direct or consequential, in respect of any errors and/or omissions by us and/or any relevant third parties in respect of the content.

The contents of the Site, the Event(s) are based upon sources of information believed to be reliable, however, save to the extent required by applicable law or regulations, no guarantee, warranty or representation (express or implied) is given as to its accuracy or completeness and, REI Group, LLC and it’s members, officers and employees do not accept any liability or responsibility in respect of the information or any views expressed herein.

If you have accessed the Site using a link from another site, REI Group, LLC does not accept any liability or responsibility for the accuracy of the information contained within the sites of other providers who have links to any pages of this site or to whom this site is linked.

Registration

By registering your name and email address on the Site, you are agreeing to receive email communication from REI Group, LLC and other Clarion Events Group Entities to keep you informed of related products and services. Please see our privacy policy.

Notification

You agree to notify us of any changes to your personal circumstances with respect to any information or representation made herein and to provide us with any changes to this information as we may reasonably require.

Ownership and Copyright

The copyright in the website, the events and the publication (unless otherwise indicated), its contents, including all information, graphics, code, text, and design are owned by REI Group, LLC and should not be reproduced or distributed without permission.

Admission Policy

Our events are open to professionals only. Solicitation of business or distribution of materials by non-exhibitors is strictly prohibited. Violators will be immediately removed from the show.

Any person found to be registering to attend our events using false information or credentials or deliberately withholding information will have their application automatically denied and may be liable to prosecution. Without prejudice, the organizers reserve the right to exclude any person(s).

Closed Circuit Television Cameras (CCTV) will be in operation at all times during the events. The organizers reserve the right to deliver the CCTV videotapes to the Police or other competent authority as evidence if requested to do so. The contents of such videotape may be used as evidence in a court of law.

REI Group, LLC reserve the rights to film/permit approved third party filming across the show open days of the events.

By attending the show, visitors permit the organizers/approved third parties to use any footage taken. No person under the age of 18 years, including children of the exhibitors, will be admitted during the tenancy period. Canvassing is not permitted.

The organizers reserve the right to exclude or remove anyone from the events or venue who does not comply with this policy or who they reasonably consider are likely to break the rules.

Cancellations & Refund Policy

Cancellations made within 48 hours of the completed registration form will be eligible for a full refund. Cancellations received in writing more than one month prior to the start of the event will be refunded less a 50% cancellation fee. Cancellations received in writing within one month of the start date of the event will receive no refund and registrants will be liable for payment of 100% of the invoiced amount. 

A substitute attendee can be named at any time before the event starts and no fees will be applied to this, this transfer of pass cannot be completed onsite. If your ticket is canceled due to malpractice or misuse of discounts no refund will be issued (Please see discount conditions for more information on this). REI BlackBook reserves the right to refuse any refund based on management discretion.

To make a cancellation request please contact the support team on support@reiblackbook.com.

Attendees will have a 48-hour period after purchasing an add-on to apply for a refund after that time no refund will be given. Once the recordings are available, the 48-hour period becomes invalid and all add-on purchases will gain immediate access. For that reason, refund requests will no longer be eligible.

Discounts & Codes

Discount codes cannot be combined with any other offers or credit received from a previous show. Any credit issued must be used by the original recipient and cannot be transferred.

Discounts cannot be retroactively applied to completed ticket purchase. Additionally, refunds or credits cannot be issued of equivalent value to any offered discounts or promotions. Complimentary upgrades are considered on a show-by-show basis at the discretion of the REI BlackBook team. REI BlackBook does not guarantee an upgrade is applicable and REI BlackBook retains the right to decline upgrade requests at any time, for any reason at its discretion.

Early bird pricing windows (including Super Early Bird, Early Bird, and Just in Time price tiers) are final unless otherwise adjusted by an active promotion. After the pricing window has closed, the expired rate will no longer be made available and cannot be retroactively applied.

If an attendee is found using a discount code that was not provided for the code’s intended use, the purchasers' ticket will be canceled and no refund will be issued.

Group registrations using a group or bulk discount will not be eligible for a refund. Registration transfers will still be valid on the passes up to one month before the show. Please email support@reiblackbook.com to request a transfer.

REI Bootcamp discounted tickets are not eligible for resale. Any resold tickets will be immediately considered void and ineligible for a refund.

Tickets and Add-ons are subject to individual promotions and cannot be combined or redeemed against one another.

Any discount provided for these add-ons will not be applicable after a purchase transaction has been completed. Discounts must be applied before purchase confirmation when selecting available products.

Tickets distributed as part of a sponsorship package are applicable exclusively to the contracted company. Complimentary tickets will only be valid for said company unless otherwise specified by a member of the REI BlackBook team.

Discount codes cannot be redeemed onsite at the event.

Live Events

The events, information, and speakers listed on our Sites are subject to change without notification.

Unused tickets/passes will be forfeited and are not transferable to another event.

TICKET HOLDERS MAY NOT SELL, OFFER FOR SALE, OFFER AT AUCTIONS, RESELL, DONATE, ACT AS COMMERCIAL AGENT FOR ANOTHER PARTY OR OTHERWISE TRANSFER THEIR TICKETS IN ANY WAY WITHOUT THE SPECIFIC PRIOR WRITTEN CONSENT OF REI Group, LLC.

Ticket Transfers

Ticket/pass transfers will not be processed THIRTY (30) Days prior to the event and a $50 transfer fee will be applied to all ticket/pass transfers.

Process for Guest Tickets Transfers

Once a ticket/registration is confirmed, you may only change the assignment of the Guests accompanying you a maximum of 2 times by submitting a Guest Ticket Transfer Request. You must submit a transfer request to support@reiblackbook.com

Ticket Resales

If you cannot use all of the tickets/passes that you have purchased, you will have the opportunity to submit to REI Group, LLC a formal request for the resale of the tickets/passes you no longer want via the Event support team so that the support team can try to resell the tickets/passes to another attendee.

There is no guarantee that demand for tickets/passes will result in the tickets being resold. If your tickets/passes are not resold, no resale proceeds will be refunded.

Recordings

Show recordings purchased at or after the show can be subject to a development retainer and can take up to 6-8 weeks from the end of the show to be available for attendees to view. In the case of an unforeseen circumstance, REI BlackBook reserves the right to extend this time period without notice, and there will be no changes to the refund policy if this occurs.

As per our refund policy, there will be a 48-hour period after the purchasing of any recordings to apply for a refund. After that time the recordings will no longer be eligible for a refund. Once the recordings are available, the 48-hour period becomes invalid and all attendees purchasing recordings will gain immediate access and for that reason will not be eligible for any refunds.

All refunds must be submitted in written format to the support team.

If you are unable to view the recordings, please contact us directly.

Live Streams

Refunds will only be provided in situations where the customer is unable to watch the Livestream due to technical issues.

Refunds will only be considered and processed on the first day of each respective event.

LIMITATION ON LIABILITY

THE REI Group, LLC STREAM AND ALL CONTENT AND SOFTWARE ASSOCIATED THEREWITH, OR ANY OTHER FEATURES OR FUNCTIONALITIES ASSOCIATED WITH THE EVENT LIVE STREAM, ARE PROVIDED “AS IS” AND “AS AVAILABLE” WITH ALL FAULTS AND WITHOUT WARRANTY OF ANY KIND. REI Group, LLC DOES NOT GUARANTEE, REPRESENT, OR WARRANT THAT YOUR USE OF THE REI Group, LLC LIVE STREAM WILL BE UNINTERRUPTED OR ERROR-FREE.

REI Group, LLC is not responsible for any problems or technical malfunction of any network or lines, computer online systems, servers, or providers, computer equipment, software, failure of any e-mail or redemption to be received by REI Group, LLC on account of technical problems or traffic congestion online or on the Internet or at any Web site, or any combination thereof including any injury or damage to customer’s or any other person’s computer related to or resulting from downloading or streaming any materials consistent with this agreement or subsequent use of any REI Group, LLC owned web properties. If, for any reason, the stream is not capable of running online as planned, including infection by computer virus, bugs, tampering, unauthorized intervention, fraud, technical failures, or any other causes beyond the control of REI Group, LLC which threatens or corrupts or adversely affects the administration, security, fairness, integrity or proper conduct of a live stream offer, REI Group, LLC, reserves the right, in its sole discretion, to cancel, terminate or suspend the offer and/or any subscription. ANY ATTEMPT BY YOU TO DELIBERATELY DAMAGE ANY WEB SITE OR UNDERMINE THE LEGITIMATE OPERATION OF THIS OFFER MAY BE A VIOLATION OF CRIMINAL AND CIVIL LAWS AND SHOULD SUCH AN ATTEMPT BE MADE, REI Group, LLC WILL DISQUALIFY YOUR ATTEMPTED REDEMPTION AND RESERVES THE RIGHT TO SEEK DAMAGES FROM YOU TO THE FULLEST EXTENT PERMITTED BY LAW.